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Terms of Service for REoptimizer®

Effective Date: Jan 1, 2026
Last Updated: Feb 26, 2026

  1. Acceptance of Terms

By creating an account, accessing, or using the REoptimizer® web application, website, and related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you may not use the Service.

  1. Description of Service

REoptimizer® is a cloud-based commercial real estate portfolio and lease management platform. The Service provides tools for lease administration, financial tracking, mapping, and AI-powered data analysis. We reserve the right to modify, update, or discontinue certain features of the Service at any time, with or without notice.

  1. Account Registration and Security
  • Account Creation: To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration.
  • Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
  • User Permissions: If you are an account administrator, you are responsible for managing the access and permissions of other users within your organization.
  1. Subscription Fees and Payment
  • Billing: Access to certain features of REoptimizer® requires a paid subscription. By selecting a paid plan, you agree to pay all applicable fees in accordance with our current pricing.
  • Renewals: Subscriptions automatically renew at the end of each billing cycle (e.g., monthly or annually) unless you cancel your subscription prior to the renewal date.
  • Taxes: Subscription fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes.
  • Refunds: Except as required by law, all fees paid are non-refundable.
  1. User Data and Intellectual Property
  • Your Data: You retain all right, title, and interest in and to the lease data, financial metrics, and documents you upload or input into REoptimizer® (“User Data”). By submitting User Data, you grant us a worldwide, non-exclusive, royalty-free license to use, host, and process your data solely for the purpose of providing, maintaining, and improving the Service.
  • Our Intellectual Property: The Service, including its software, AI algorithms, user interface, mapping designs, and original content, is the exclusive property of REoptimizer® and its licensors. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.
  1. AI Features and Disclaimer

REoptimizer® utilizes artificial intelligence (AI) and machine learning tools to assist with data analysis, location rankings, and strategic recommendations.

  • Informational Purposes Only: The outputs generated by our AI features are for informational and planning purposes only. They do not constitute professional real estate, financial, or legal advice.
  • No Guarantee of Accuracy: While we strive for accuracy, AI-generated insights are based on probabilities and the data provided. You must independently verify all AI-generated recommendations and lease summaries before making binding commercial real estate decisions. REoptimizer® is not liable for any losses or damages resulting from your reliance on these outputs.
  1. Acceptable Use Policy

You agree not to use the Service to:

  • Upload or transmit any data that is unlawful, harmful, defamatory, or infringes on the intellectual property or privacy rights of others.
  • Introduce viruses, malware, trojans, or any other malicious code.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use automated scripts, spiders, or scrapers to access, copy, or monitor the Service.
  • Resell or sublicense the Service without our express written permission.
  1. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall REoptimizer®, its affiliates, directors, or employees be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.

In no event will REoptimizer®’s total liability to you for all claims arising out of or related to these Terms exceed the amount you paid to REoptimizer® for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

  1. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting support or using the account management settings, subject to the terms of your current billing cycle.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in [Insert County/City, State].

  1. Contact Us

If you have any questions about these Terms, please contact us at:

REoptimizer®
Email: support@reoptimizer.ai